If you see Paid with pre-paid card next to the subscription expiration date, you paid for the subscription with a pre-paid code and you can't turn on recurring billing. Recurring billing will be turned on automatically when you renew your subscription. If your subscription has already expired, select Renew to renew your subscription. If you see an upcoming payment date next to your subscription, you already have recurring billing turned on and you don’t have to do anything else. Contact them directly for managing your subscription and billing. Note: If you can't find it on the list, it might be a subscription from a third party, such as Apple or Best Buy. Locate the subscription you'd like to set up with recurring billing.

If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to set up recurring billing for. Sign in to Services & subscriptions with your Microsoft account.

Connect with our small business advisors for help making Microsoft 365 products work for you and everyone in your business. Tip: Get tech expertise with Business Assist.

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